How to listen to Voicemails on RC phone

Created by Yaritza Orellana, Modified on Thu, 12 Nov, 2020 at 2:12 PM by Yaritza Orellana

How to listen to Voicemails on RC phone

1. Call your RingCentral Main Number, enter your extension number as soon as you hear the ring. You can also call your Direct Number instead.
2. Press the star key (*).
3. Enter your voicemail PIN followed by the hash sign (#) once prompted.
4. Listen to the prompt for instructions or press One (1) to listen to your messages.

Note: In the event that the voicemail PIN has been forgotten or a change is necessary, see Change your PIN | RingCentral.

Phone Key Options when Checking Voicemails

You may use the following phone keys when you check your voicemails.

KEY PRESS	FUNCTION
Press 1	Repeats the voicemail.
Press 2	Saves the voicemail.
Press 3	Erases the voicemail.
Press 4	Returns the call.
Press 5	Forwards the voicemail to another extension on the account.
Press 6	Skips the voicemail.
Press * (star/asterisk key)	Exits the message.