Adding Agent to queue on RC (for APP)

Created by Yaritza Orellana, Modified on Tue, 8 Sep, 2020 at 3:04 PM by Yaritza Orellana

 

  • Sign into your Ringcentral account
  • Click on Phone System
  • Select groups then call queues
  • Click the name of the queue you wish to edit and select call handling & Members
  • Click the add member button and add the user to the queue

 

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